Returns and Refunds

 

Guarantee & Returns Procedure

If you are not completely satisfied with any of your purchases from SS Moore Sports, you may return them to us within 21 days of receipt for either refund or exchange. You will find a Returns Procedure form in your order which should be completed and returned with the item(s).

All items must be returned 'as sold': in resalable condition, unworn, in original packaging with all swing tickets attached. If a returned item fails to meet one of these requirements ssmsports cannot accept the item back.

We regret that no postage or carriage can be refunded for returned items. Additional postage charges of £3.00 (for UK and Northern Ireland) and £5.00 (EEC and rest of the world) are applicable to any item sent out in exchange.
 
Faulty Goods

We try to ensure that all goods supplied by SS Moore Sports are of the highest quality. However, if you receive a faulty item, please return it to:

SS Moore Sports,
6-10 Chichester Street,
Belfast BT1 4LA.
Northern Ireland

Please fill in and include the Returns Procedure form. SS Moore Sports recommends that you get a proof of posting receipt from the Post Office or Courier - we cannot accept responsibility for items that go missing or are damaged in transit.

Please note: all faulty goods must be clean and free from dirt and mud; we will not process any return we deem to be too dirty.
 
Reaching Us

You can reach us by email: sales@ssmsports.co.uk
Telephone: +44 (0)28 90 322966 - Monday to Friday 09:00-17:30hrs
Fax: +44 (0)28 90 322413.